Privacy Policy
How MidwayEd collects, uses, and protects your information across our continuing medical education platform.
Last updated: This policy is current as of the latest update.
Information We Collect
We collect information that you provide directly when you register for an account, enroll in a course or series, subscribe to communications, contact our support team, or apply for faculty opportunities. This may include your name, email address, professional credentials, institution and practice details, educational interests, and communication preferences.
We also collect usage information as you interact with our platform — such as the courses you view, your progress and completion, assessment results, and general activity logs — to help you learn and to keep the service secure and reliable. Payment information, when applicable, is processed by secure third-party processors and is never stored directly on our systems.
How We Use It
We use the information we collect to provide, personalize, and improve your learning experience. This includes delivering course content, tracking progress, awarding and recording continuing education credit, issuing certificates, responding to requests, and sending transactional notifications about your account.
We may also use aggregated, de-identified information to understand usage patterns, improve our educational offerings, and support the quality and independence of our activities as required by our accrediting bodies. We do not sell your personal information.
Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used so we can improve it. Cookies help sessions work, make navigation easier, and support the analytics that guide our content and product decisions.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect how the platform functions, including keeping you signed in or remembering your progress.
Data Sharing
We do not sell your personal information. We share information only with service providers who help us operate the platform — such as hosting, email, SMS, and payment processors — and only to the extent needed to deliver those services. Where applicable, we may also share information with accrediting bodies to support credit reporting and compliance.
We may disclose information if required by law, to protect the safety and security of the platform and its users, or in connection with a merger, acquisition, or transfer of assets, in which case this policy will continue to apply to your information.
Your Rights
You have the right to access, review, correct, update, or request deletion of your personal information. You may also opt out of non-transactional communications at any time while still receiving the updates necessary to manage your account and credit.
To exercise any of these rights, contact us via the Contact page. We will respond in a reasonable timeframe and may need to verify your identity before fulfilling a request.
Contact
If you have questions about this Privacy Policy or how your information is handled, please reach out through our Contact page. Our team is happy to help clarify how we collect, use, and protect your information.
For questions about this policy, please visit our Contact page.