Contact Us
We are here to help with your continuing education needs. Browse the FAQs below or send us a message and the MidwayEd team will be in touch.
Account & Support
For account help, see our FAQs. Most questions about enrollment, credits, and certificates are answered there.
Refunds & Policies
Questions about cancellations or refunds are covered in our Cancellation & Refund Policy.
Frequently Asked Questions
How do I enroll in a course?
Browse the catalog, open a course you are interested in, and select Enroll. You will be taken to your dashboard where the course becomes available to start, complete, and earn credit.
How do I access my course credits and certificates?
Once you complete a course and pass any required assessment, your credit is recorded and a certificate becomes available from your dashboard. You can view, download, and re-access your certificates at any time.
Are the activities accredited?
Yes. Our activities are designed in accordance with major accrediting bodies such as ACCME and ANCC. The specific credit type, designation, and disclosure information are shown on each course page.
I am having trouble logging in or accessing a course. What should I do?
First, make sure you are using the email address you registered with and that your password is correct. If the problem persists, use the form below to reach our support team and we will help you resolve it.
Can I request a refund for a course or series purchase?
Yes. Our cancellation and refund policy explains when and how refunds are available. To begin, use the form below or see our Cancellation & Refund Policy for the details.
Where can I find support for my account?
For account help, see our FAQs above. If your question is not answered here, submit the contact form and our team will get back to you.
Send us a message
For account help, see our FAQs above.